Contact Us

Our Customer Care Team are on hand to help, you can contact us using one of the methods below.

By phone: 0818 222 370 - Advisors available Mon-Fri 8am-8pm, Sat 9am-5pm and Sun 10am-6pm.

Our phone lines are temporarily unavailable but our automated service is still live, so if you hold the line it will be able to help you.

On Twitter: @jdhelpteam

On Facebook: /jdsportsie

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Customer Service Form

Full Name

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Subject Please choose a topic Information on our stores I want to check stock online I want to check stock in stores Where is my order? I have a problem with my delivery Can I change my delivery address? Can I change or cancel my order? Why has my order been cancelled? I have a question about payments What delivery options do you offer and how much does it cost? Do you ship to my country? How can I return my order? How do I return something I bought in store? Something is missing from my order I've received the wrong item How long will it take for you to process my refund? I've forgotten my password I'm having problems on your website How do I leave feedback about your online service? How do I leave feedback about one of your stores? How do I unsubscribe from your marketing emails? How do I use my promotion code? I have a question about giftcards Do you have any job vacancies? How do I contact your Head Office for PR & Marketing opportunities?

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